Privacy Policy

Updated On 10/14/2025

Restaurant Online Ordering Terms and Conditions

Restaurant Name: Skipper's Pier

Welcome to Skipper's Pier! These Terms and Conditions (“Terms”) govern your use of our website, mobile app, and online ordering services (collectively, the “Service”). By placing an online order, you agree to these Terms. Please read them carefully before ordering.

1. General Information

By accessing or using our online ordering system, you confirm that you are at least 18 years of age (or have the consent of a parent or guardian) and that you agree to comply with these Terms and all applicable laws.

2. Ordering and Payment

All orders must be placed through our official website or approved third-party partners.
Prices are listed in [USD or your local currency] and include applicable taxes unless otherwise stated.
We reserve the right to change menu items, prices, or availability without prior notice.
Payment must be made in full at the time of ordering using approved payment methods (e.g., credit/debit cards, online payment gateways).
Orders are subject to acceptance and confirmation. You will receive an order confirmation once your order has been successfully placed.

3. Delivery and Pickup

Estimated delivery or pickup times are provided for convenience and may vary due to factors beyond our control (e.g., weather, traffic, order volume).
You are responsible for providing accurate contact information and delivery address. We are not responsible for delays or lost orders due to incorrect information.
For pickup orders, please bring your order confirmation and valid identification if required.
Once an order has been handed off for delivery or picked up, Skipper's Pier is not responsible for loss, theft, or damage to the order.

4. Modifications and Cancellations

Once an order is placed and confirmed, it cannot be modified or canceled online.
If you need to make changes or cancel an order, please contact the restaurant directly as soon as possible. We will do our best to accommodate requests, but changes are not guaranteed.
Refunds are issued at the sole discretion of Skipper's Pier.

5. Refunds and Returns

Because food items are perishable, we generally do not offer refunds or returns once an order has been prepared or delivered.
If you receive an incorrect or unsatisfactory order, please contact us immediately at 903-300-5480. We will review the issue and may offer a replacement or refund at our discretion.

6. Allergies and Dietary Information

Please review all menu descriptions carefully. While we take precautions to avoid cross-contamination, we cannot guarantee that any menu item is completely free from allergens.
It is your responsibility to inform us of any allergies or dietary restrictions before placing your order.

7. Intellectual Property

All content on our website and app—including text, images, logos, and menus—is the property of Skipper's Pier and protected by applicable copyright and trademark laws. You may not copy, distribute, or reproduce any part of our Service without prior written consent.

8. Limitation of Liability

Skipper's Pier shall not be held liable for any damages, losses, or expenses arising from your use of our online ordering system, including but not limited to order delays, system errors, or third-party issues. Your use of the Service is at your own risk.

9. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. By using our online ordering system, you consent to such collection and use.

10. Changes to These Terms

We may update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website or app. Your continued use of the Service constitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms or your online order, please contact us at:

Skipper's Pier
Phone: 903-300-5480
Address: 103 North Main St, Gladewater, Texas